Money Back Guarantee
Bookingline plc endeavours to satisfy our customers' product requirements. With that in mind we strive to do everything necessary to make purchasing from Bookingline plc a pleasurable experience.
Bookingline plc offers a minimum 30 day money back guarantee on products advertised on this website. This guarantee is in addition to and does not affect your Statutory Rights. (Please refer to individual presentations for details of any enhanced guarantee period offered on specific products)
In the unlikely event that you are not 100% satisfied with your purchase, simply return your package to us within 30 days of purchase, for a full refund of the product price (excluding postage and packaging costs). For your own safety, please retain a proof of posting when returning a package. Once the item has been received at Bookingline plcl a refund will be issued.
It is the customer's responsibility to pay for postage and packing when returning an item unless we delivered the item to you in error, or if the item was damaged or defective when you received it. Please include your name and address clearly within the returned package, to ensure a prompt response from us regarding any refund for, or replacement of, a returned item.
Your right to cancel: All customers have the right to cancel their order within 7 working days from the date they receive the goods providing they advise Bookingline plc in writing (by fax, email or letter) in line with current regulations. Notwithstanding these statutory rights, Bookingline plc provides customers with the above 30 day Money Back Guarantee period during which they can return goods for a full refund of the purchase price (excluding postage and packaging, which is paid for by the customer)